Vision & Values

We recognize who we are, where we are going and the core values we nurture. We take great pride in our reputation, innovation and our creative systems that drive performance. More importantly, we know these are generated by, and delivered through, our people. We have created and vigorously protect our passionate culture. Living by our values starts at the top and every teammate is expected to walk our talk.

Everything we do — and all of the values that we outline here — ultimately translate into how our People treat our Customers and how we want them to treat our Customers and each other — with honesty, respect, humility, integrity, and a positive, engaging personality. Our Leaders understand that they are building blocks in a foundation of good behaviors that work all the way to our people who interact with Customers.

Our culture, values and core beliefs are held near and dear to us and we do our best to define them.


We strive to be an opportunistic growth company that delivers long-term prosperity to our People.


Winning with integrity

We compete hard and do what is right.

Thriving on change

We embrace change from a proactive stance with flexibility and responsiveness.

Building relationships based on trust, honesty, and respect

We approach all people with openness and candor.

Executing with urgency and passion

We move fast with a sense of excitement and an entrepreneurial spirit.

Keeping our commitments

We walk our talk and do what we say we will do.

Leading with humility

Check your ego, best idea wins. Ours is a shared success.


At CURO, a diverse, inclusive, and equitable workplace is one where all employees, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feels valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments and locations. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.

To provide informed, authentic leadership for cultural equity, CURO strives to:

  • See diversity, inclusion, and equity as connected to our mission and values, and critical to ensure the well-being of our staff and the communities we serve.
  • Acknowledge and dismantle any inequities within our policies, systems, programs, and services, and continually update and report organization progress.
  • Explore potential underlying, unquestioned assumptions that interfere with inclusiveness.
  • Advocate for and support executive-level thinking about how systemic inequities impact our organization’s work, and how best to address that in a way that is consistent with our mission and values.
  • Help to challenge assumptions about what it takes to be a strong leader at our organization, and who is well-positioned to provide leadership.
  • Practice and encourage transparent communication in all interactions.
  • Commit time and resources to expand more diverse leadership within our board, staff, vendor, and advisory bodies.
  • Lead with respect and tolerance. We expect all employees to embrace this notion and to express it in workplace interactions and through everyday practices.

CURO has developed specific action items to help promote diversity and inclusion in our workplace. The following action items are evaluated and monitored by the CURO Diversity and Inclusion Team:

  • Pursue cultural competency throughout our organization by creating substantive learning opportunities and formal, transparent policies.
  • Improve our cultural leadership pipeline by creating and supporting programs and policies that foster leadership that reflects the diversity of society.
  • Pool resources and expand offerings for underrepresented constituents by connecting with other organizations committed to diversity and inclusion efforts.
  • Develop a system for being more intentional and conscious of bias during the hiring, promoting, and evaluating process. Train our hiring team on equitable practices.

To ensure the best business practices and financial results for our employees, customers, and stakeholders, CURO is committed to modeling diversity and inclusion across the Fintech services industry, and to maintaining an inclusive environment with equitable treatment for all.